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Terrain

Level

The street where the resort is situated is flat and the coastal walkway is accessible for wheelchairs and scooters. The road around the Golf del Sur has accessible pathways but has slopes in parts.

Communal Areas

Reception
Accessed at street level. Automatic doors.

Bar/Restaurant
Located on upper floor in Reception
building, accessible by lifts/elevator.

Entertainment
Pool bar, Ocean Breeze Terrace and the
Disco “W-pub” are accessible by lift and/or ramp.

Leisure Centere
The gymnasium is accessible by lift and
ramps.

Disco
Accessible by lift and ramp. It is located on the
floor below reception.

Parking

5 accessible parking bays are available at the resort entrance, plus another 4 accessible parking bays in the guest's parking with direct access to the lift.

Accessible Accommodations

Partially Wheelchair Accessible Accommodation

Suitable for travellers with restricted walking ability who may need a wheelchair. Some areas within the accommodation and exterior are accessible. They have electric beds, adapted bathroom and special high backed chairs (kitchen units/work surfaces are standard height).
We offer 4 accommodations in total: 1 one-bedroom accommodation and 3 three-bedroom accommodations

Fully Wheelchair Accessible Accommodation
All areas within the accommodation and exterior are accessible to a wheelchair user or
a guest with a severe reduced mobility. They have electric beds, adapted bathrooms, special high backed chairs and kitchen unit/work surfaces are lowered or can be pulled out for ease of access for wheelchair users.

We offer 5 accommodations in total: 4 one-bedroom accommodations and 1 two-bedroom accommodation

Other Accommodation
There are 8 floors in the resort. All floors are accessible by lift.

Equipment Available (Upon Request)

Please follow the link(s) below to our Accessibility Aid Catalogue with a
wide range of complimentary items available to lend to members, owners and
guests for your comfort during your stay (subject to availability).

Measurements for Equipment Available Upon Request

  • Pool hoists: weight limit 120 kg
  • Wheelchair: 45 cm wide (seat) and 65 cm high (including wheels); weight limit 125 kg
  • Wet wheelchair: 45 cm wide (seat); weight limit 135 kg
  • Shower stool: 32.5 cm wide (seat); weight limit 150 kg

Accessibility Aid
Catalogue in
English

Accessibility Aid
Catalogue in
Spanish

Accessible Outings and Excursions

Teide Half Day
This popular excursion ascends from sea level to 2370m into the El Teide. Visit the Teide National Park. Uphill road through Vila flor. Main stops in Roques de García (reserved car parks and starting point for an accessible path) and Visitor Center El Portillo (information, interpretive and audio-visual exhibitions, access for the disabled and accessible toilets). This space also has interpretive tables and an accessible botanical garden. Downhill road through Chío.

Santa Cruz Candelaria Half Day Private Tour
Visit the capital of the island, Santa Cruz de Tenerife, and the village of Candelaria, where the patron saint of the Canary Islands is located.

Teide Puerto de La Cruz Private Tour
Visit the Teide National Park. Uphill road through Vila flor. Stop in Roques de García (reserved car parks) and Visitor Center El Portillo (information, interpretive and audio-visual exhibitions, access for the disabled and accessible toilets). Downhill road through La Orotava to Puerto de la Cruz and free time to visit the city and its San Telmo promenade.

Sta Cruz, La Laguna, Candelaria Private Tour
Visit the capital of the island, Santa Cruz. Then, visit the historical city of La Laguna, declared a Heritage site by UNESCO, and finally visit the town of Candelaria, where the patron saint of the Canary Islands is located.

Tenerife Excursions On Adapted Bus
Excursions adapted for people with reduced mobility or disability. Adapted buses with a maximum capacity of up to 15 people, which allow up to 3 manual wheelchairs. These buses have a manually foldable ramp at the rear of the vehicle, which facilitates the access of the chairs to the vehicle. Depending on the number of wheelchairs (manual), the capacity of the bus is the following: * 1 Wheelchair + 13 seats: 14 passengers. / * 2 Wheelchairs + 11 seats: 13 passengers. / * 3 Wheelchairs + 7 seats: 10 passengers.

Proximity/Accessibility to Local Supermarkets/Shops/ Beach:

There are bars, restaurants and shops in the vicinity of the resort and within easy walking distance. The following are accessible.

  • El Medano Beach (8 km)
  • Los Cristianos Beach (18 km)
  • Las Americas Beach (20 km)

Local commercial centre is wheelchair accessible (San Blas) with shops, restaurants and bars.

Public Transport

Not all buses are accessible. Taxi stop is in front of resort and DDA taxis
are available under request.

Haemodialysis Clinic Close to Resort

Hospiten Sur., 15 minutes by car
No dyalisis peritoneal.


Address: C/ Arquitecto Gomez Cuesta, Playa de las Américas. 38660 Arona
Telephone: + 34 922 750032

Fax: +34 922 793618
Emergencies: 900200143

Meet the Resort Accessibility Ambassador

Our Resort Accessibility Ambassadors will assist you with any accessibility requirements prior to and during your stay to ensure it is trouble free.

Accessibility Ambassadors will be wearing this distinctive badge: AccessibilityWe care, ask me how.

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